Terms of Use


Welcome to characterlab.org. These Terms of Use (“Terms”) describe the terms and conditions applicable to your use of this website located at characterlab.org (the “Site”) and Service (defined below) operated by Character Lab, Inc. (“Character Lab,” “we,” “our,” or “us”). 

Please read these Terms carefully.  Your access to and use of the Service and the information, materials, products, and services we make available is subject to all applicable laws and regulations and to these Terms, including any future modifications.  By accessing, browsing, or interacting on the Site and with our Service, you acknowledge that you have read and understand these Terms, and that you agree to be bound by the terms and conditions.  If you do not agree to be bound by these Terms and to abide by all applicable laws, you must discontinue use of the Service immediately.

First, a couple of definitions:

We use the term “Service” to mean (1) the Site and all information, materials, tools, or applications made available on the Site or by Character Lab, including Character Lab Research Network (“Research Network”) and other tools for the assessment of character that link to these Terms; (2) servers operated by or on behalf of Character Lab; and/or (3) any other technology and/or services that Character Lab provides on or through the Site.

When we say “you,” we mean you as an individual, as a user or representative of an entity that is a user of the Service, or if these Terms are agreed to by an entity that is a school or school district that is using the Service, to any user who accesses the Service through that school or school district’s account (including but not limited to students, teachers, and administrators).

 

Limited License

As long as you comply with these Terms, Character Lab grants you a personal, non-exclusive, non-transferable, revocable, limited privilege to access and use the Service.

 

Applicability

To the extent that these Terms are agreed to by an entity that is a school, school district, business, or other entity that is using the Service, these Terms apply to and are binding on the school, school district, business or other entity with respect to the use of the Service by any user who accesses the Service through that school’s, school district’s, business’s, or other entity’s account (including but not limited to students, teachers, and administrators).

Otherwise, you must be at least 18 years old, an emancipated minor, or possess legal parental or guardian consent, and be fully able and competent to enter into and abide by these Terms to access the Service.  If you are under 13 years of age, you may only access the Service with the express permission of your legal parent or guardian.

If you are accessing the Service on behalf of a school, school district, business, or other entity, you represent to Character Lab that you have the authority to bind that entity to these Terms.  If you do not have such authority, you many not use the Service.

 

Use of Site Content

Character Lab owns or licenses the intellectual property rights in the Content. The “Content” includes HTML, text, images, graphics, music, audio, video, software, and other content that is made available on or through the Service. Character Lab also owns the intellectual property rights in the HTML, text, images, graphics, music, audio, video, software, and other downloadable content (“Downloadable Content”).

Except as described in the following three paragraphs, you may not copy, reproduce, republish, upload, post, publicly display, transmit, or distribute any part of the Service, Content, or Downloadable Content in any way to any other computer, server, website, or other medium for publication or distribution or for any commercial enterprise, without our prior written approval.

Content: Character Lab authorizes you to display on your computer, download, and print pages from the Site only if: (a) the Character Lab copyright notice appears on all such printouts in the same location and manner as displayed on the Site; (b) the pages and associated Content are not and will not be altered or modified; (c) the Content is only used for personal, educational, and non-commercial use; (d) you do not make any additional representations or warranties regarding such Content; and (e) you do not redistribute any of the Content or copy the Content on any networked computer or broadcast it in any media.  Character Lab reserves all rights not expressly granted in and to the Service and Content.

Downloadable Content: Character Lab hereby grants you a non-exclusive, royalty-free, non-transferable, and non-sublicensable license to modify and create adaptations or derivative works of the Downloadable Content (“Derived Works”), and to use, reproduce, distribute, and publicly display or perform the Derived Works solely for personal, educational, and non-commercial use, subject to the following assignment. You hereby assign to Character Lab any and all of your right, title, and interest in and to the Derived Works.  To the extent that any administrative or judicial body finds this assignment ineffective, you agree to execute any such documents as may be necessary to effectuate transfer/assignment to Character Lab any and all of your right, title, and interest in and to the Derived Works.

We encourage you to include the following notice with your use of the Derived Works: “This material is based on content originally created by Character Lab, Inc.”

 

Privacy Policy

Our website Privacy Policy is a part of these Terms and is incorporated herein by this reference. In addition, the collection, use, and disclosure of student information collected through Research Network is described in the Research Network Student Privacy Policy, which is also incorporated herein by this reference.  By accepting these Terms you agree to the collection, use, and disclosure of information described in the website Privacy Policy and, as applicable, the Research Network Student Privacy Policy.

 

Rules for Use

  1. Your use of the Service is subject to local, state, national, and international laws. You agree not to violate such laws and regulations in using the Service.

  2. You may not restrict or inhibit other users from using or enjoying the Service. No hacking, spoofing, or defacing any part of the Service is permitted. You acknowledge that any attempt to do so is a violation of criminal and civil laws.

  3. You may not harvest or collect information about Site visitors without their express written consent.

  4. You may not reproduce or circumvent the navigational structure or presentation of the Content, or engage in any activity that could lead to the Service containing software or other materials that contain viruses or other disruptive components.

  5. You may not attempt to gain unauthorized access to any portion or feature of the Service, or any other systems or networks connected to the Service or to any Character Lab server, or to any of the services offered on or through the Service.

  6. You may not probe, scan, or test the vulnerability of the Service or any network connected to the Service, nor breach the security or authentication measures on the Service or any network connected to the Service. You may not reverse look-up, trace, or seek to trace any information on any other user of the Service unless explicitly authorized by the user, or exploit the Service in any way where the purpose is the unauthorized disclosure of any information.

  7. You may not install any software, file, or code that is not authorized by the user of a computer or device or that assumes control of all or any part of the processing performed by a computer or device without the authorization of the user of the computer or device.

  8. You agree not to:

    1. upload, post, email, transmit, or otherwise make available any User Content (defined below) that is known by you to be false, inaccurate, or misleading;

    2. upload, post, email, transmit, or otherwise make available any User Content that is, or may reasonably be considered to be, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable, or that harms minors in any way; or

    3. upload, post, email, transmit, or otherwise make available any User Content that infringes any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party or that references other websites, addresses, email addresses, contact information, or phone numbers.

 

Passwords and Account Access

You are responsible for maintaining the confidentiality of your password and account information. You agree (a) to provide complete and accurate registration information, (b) that you are responsible for all activities that occur under your account, (c) to notify us immediately of any unauthorized account use, (d) that we are in no way responsible for any loss, damages, or costs that you may incur as a result of any unauthorized use of your account and password, and (e) that you will not sell, transfer, or assign your account or any account rights. If we learn that an ineligible user has created an account, we may seek confirmation of the user’s status or deactivate the account.

 

User Content and License

“User Content" means any communications, images, sounds, and all the material, data, and information that you upload or transmit through the Service, or that other users upload or transmit.  By transmitting or submitting any User Content while using the Service, you affirm, represent, and warrant that such transmission or submission is: (a) accurate and not confidential; (b) not in violation of any applicable laws, contractual restrictions, or other third party rights, and that you have permission from any third party whose personal information or intellectual property is comprised in the User Content; and (c) free of viruses, adware, spyware, worms, or other malicious code.  You hereby grant Character Lab a perpetual, irrevocable, worldwide, fully paid-up, and royalty-free license to copy, publish, display, distribute, perform, and use your User Content as well as all modified and derivative works thereof for the purposes of providing Services to you and other users, except that any personal information within your User Content will at all times be processed by Character Lab in accordance with our website Privacy Policy and, as applicable, the Research Network Student Privacy Policy.  To the extent permitted by applicable laws, you hereby waive any moral rights you may have in any User Content.

In compliance with the Digital Millennium Copyright Act (“DMCA”) Character Lab adheres to the following copyright policy:

If you are a copyright owner (or an agent authorized to act on behalf of a copyright owner) and believe that any Content infringes upon your copyright, you may submit a notice pursuant to the DMCA to our designated agent at the contact information at the bottom of this section, which includes the following:

  1. Your physical or electronic signature;

  2. Identification of the copyrighted work claimed to have been infringed through the Service, or, if multiple copyrighted works are covered by your notification, a representative list of such works;

  3. Identification of the Content that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;

  4. Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail address;

  5. A statement that you have a good faith belief that use of the material in the manner described is not authorized by the copyright owner and the law; and

  6. A statement that the information in your notice is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

You acknowledge that if you fail to comply with all of the requirements of this section, your DMCA notice may not be valid.

 

Termination/Suspension of Access

We may terminate or suspend your access or the access of users under your account to all or any part of the Service at any time, with or without cause, with or without notice, at our sole discretion and effective immediately. You may also terminate your use of the Service at any time, provided, however, that all provisions of these Terms, which by their nature remain in effect, shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

 

Indemnity

You will indemnify, defend, and hold Character Lab, its parents, partners, subsidiaries, affiliates, officers, and employees harmless from and against all damages, losses, liabilities, settlements, debts, costs, and expenses of any kind (including reasonable attorneys' fees) from any claim or demand made by any third party relating to or arising out of (1) your use or misuse of the Service, (2) your violation of these Terms, or (3) the alleged or actual infringement by you or any third party using your account of any intellectual property or privacy right of any person or entity.

 

Disclaimer

THE SERVICE, TOGETHER WITH ANY CONTENT, DATA, SOFTWARE AND OTHER MATERIALS AVAILABLE ON OR THROUGH THE SITE (COLLECTIVELY “MATERIALS”), ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ANY MATERIAL DOWNLOADED OR OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS.

CHARACTER LAB MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH REGARD TO THE SERVICE OR ANY MATERIALS AVAILABLE ON OR THROUGH THE SERVICE. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, CHARACTER LAB DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGMENT. YOU ASSUME THE ENTIRE RISK OF SELECTION AND USE OF THE SERVICE AND MATERIALS AVAILABLE ON OR THROUGH THE SERVICE.

WITHOUT LIMITING THE FOREGOING, CHARACTER LAB MAKES NO WARRANTY THAT (i) THE SERVICE OR MATERIALS OFFERED ON OR THROUGH THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (ii) THE SERVICE OR MATERIALS OFFERED ON OR THROUGH THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, COMPLETE OR ERROR-FREE, OR (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE OR MATERIALS WILL BE ACCURATE OR RELIABLE. NO ADVICE OR INFORMATION OBTAINED BY YOU FROM CHARACTER LAB OR THROUGH THE SERVICE OR MATERIALS SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

 

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CHARACTER LAB SHALL NOT BE LIABLE FOR ANY LOSS OF BUSINESS, LOSS OF USE OR LOSS OF DATA, INTERRUPTION OF BUSINESS, LOST PROFITS, OR GOODWILL, OR OTHER INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING OUT YOUR USE OF THE SERVICE OR THE MATERIALS AVAILABLE ON OR THROUGH THE SERVICE, EVEN IF IT WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR HAD KNOWLEDGE, ACTUAL OR CONSTRUCTIVE, THAT SUCH DAMAGES MIGHT BE INCURRED. THIS EXCLUSION INCLUDES ANY LIABILITY THAT MAY ARISE OUT OF THIRD-PARTY CLAIMS AGAINST YOU.

YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH CHARACTER LAB IN CONNECTION WITH THE SERVICE IS TO CEASE YOUR USE OF THE SERVICE AND THE MATERIALS.

TO THE EXTENT ANY JURISDICTION DOES NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, PORTIONS OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

 

Miscellaneous

Assignment. You may not assign any of your rights or obligations under these Terms without Character Lab’s express prior written consent. Character Lab may assign its rights or assign or delegate any of its obligations under these Terms without restriction.

Waiver. No failure of Character Lab’s to exercise or enforce any of its rights under these Terms shall constitute a waiver of such rights.  Any waiver must be in writing.  Failure by us to insist upon strict adherence to any term of these Terms on one or more occasions shall not be considered a waiver or deprive us of the right to insist upon strict adherence to that term or any other term of these Terms.

Entire Agreement. These Terms make up the entire understanding between Character Lab and you and supersede any and all previous agreements or understandings. No amendments, modifications, or waivers shall be valid unless in writing.

Equitable Relief. You acknowledge that any breach or threatened breach of these Terms will result in irreparable harm for which damages would not be an adequate remedy, and, therefore, in addition to our rights and remedies otherwise available at law, we shall be entitled to seek immediate equitable relief, including injunctive relief, as appropriate.  If we seek any equitable remedies, we shall not be precluded or prevented from seeking remedies at law, nor shall we be deemed to have made an election of remedies. These remedies are in addition to any other remedies we may have at law or in equity.

Export and International Use. The Service is controlled and offered by Character Lab from its facilities in the United States of America. Character Lab makes no representations that the Service is appropriate or available for use in other locations. Those who access or use the Service from other jurisdictions do so at their own volition and are responsible for compliance with local law.

Good Faith. You agree to act in good faith with respect to each provision of these Terms and any related dispute that may arise.

Links to Third Party Websites or Services. As a convenience for its users, Character Lab may provide links on the Site to other websites owned by third parties. These other websites are not under our control, and you acknowledge and agree that we are not responsible for the accuracy, collection, and use of your information, copyright compliance, legality, decency, or any other aspect of such websites or the content displayed on or through them.  The inclusion of such a link does not imply our endorsement of any such website or the content displayed on or through it or any association with its operators, and we disclaim all liability with respect to such linked websites, including but not limited to your access to and/or use of the same. You will need to make your own independent judgment regarding your interaction with these linked sites. Please refer to these third party websites for their terms and conditions and other policies.

Governing Law, Jurisdiction, and Venue. These Terms shall be governed by and the laws of the Commonwealth of Pennsylvania, without regard to or application of choice of law rules or principles. You expressly consent to the personal and exclusive jurisdiction and venue of the state and federal courts located in Philadelphia County of the Commonwealth of Pennsylvania for any claim or action arising out of or relating to these Terms or your use of the Service.  ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICE MUST COMMENCE WITHIN ONE YEAR AFTER THE CAUSE OF ACTION ACCRUES.

Headings. The section headings and subheadings contained in these Terms are included for convenience only, and shall not limit or otherwise affect the Terms.

Modification. Character Lab shall have the right to modify these Terms at any time, which modification shall be effective upon posting the new Terms on the Site, except to the extent that you are a school, school district, or educational institution providing student information or Content as part of your use of the Service, in which case we will first provide you with prominent notice to allow you to choose whether to continue to use the Service in accordance with the new Terms. We recommend that you check the Site regularly for any such changes. Your use of the Service following such posting shall be deemed to constitute your acceptance of such modification. The Terms may not otherwise be changed or modified.

Notices. Any notices to Character Lab required to be given in writing under these Terms shall be delivered either by hand, overnight delivery service, or First Class United States mail and shall be pre-paid and addressed as follows: Character Lab, Inc., 3401 Market Street, Suite 202, Philadelphia, PA 19104.

Severability. If it turns out that a section of these Terms are not legal or enforceable, that section will be removed or edited only as necessary, and the rest of the Terms will still be valid.

Survival. Any provisions which, by their nature, should remain in effect after termination (including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability), will remain in effect for as long as necessary to permit full compliance and will apply to each party’s respective successors and permitted assigns.

Privacy Policy


Character Lab is committed to protecting our users’ privacy. This Privacy Policy (the “Policy”) provides information about how we collect, store, use, and disclose personal information (“Information”). The Policy applies to the characterlab.org website (the “Site”) and the services available on the Site (“Services”).

Please read and make sure you understand this Policy. If you have any questions, feel free to contact us. We may modify this Policy in the future, so please check back regularly for updates.

 

Information Collected

The information we collect varies based upon the type of user you are.

(i) Teachers: In order to use the Service, you will need to register for an account. In order to register, we will collect your name, login name, and institution you are associated with, grade level, years of experience, along with your telephone number and email address.

(ii) Students: Students will not be asked to provide Information. Teachers will create accounts for students by providing their name. Students and teachers will both input information related to student character assessment tests and other Services-related functions.

In addition, we may automatically collect certain information from your use of the Site, such as usage data, preferences, or any other data that includes information concerning how you use the Site. In particular, we may collect the following types of information:

  • Your browser type, language, plug-ins, Internet domain and operating system;
  • Your Internet Protocol (IP) address;
  • The website(s) you visited before visiting the Site and the website(s) you visited after visiting the Site;
  • Unique identifiers, including mobile device identification numbers, that may identify the physical location of such devices;
  • Data collected through cookies and other tracking technologies; and
  • Data related to your interactions with content on the Site, such as the type of content viewed on the Site.

 

Protecting Children’s Information

If you are a student, please note that your parent can view request a copy of your character report, and any and all other information associated with you, on this Site, including without limitation messages between. If you are a parent, you may request a copy of your child’s character report (whether self-reported or reported by any and all other information associated with your child) on this Site by either submitting an email request to Character Lab at cgc@characterlab.org.

 

Use Of Collected Information

The reason we collect information is to enable us to provide the best experience possible, and tailor your experience in using the Site to your specific needs.

We may use third party vendors who supply applications, web hosting and other technologies for the Site that may have access to your Information. Those third parties will never use such Information for any other purpose except to provide services in connection with the Site.

Character Lab will not share or sell any of your Information to any third party except as otherwise stated in this Policy and in the following circumstances: (a) in response to subpoenas, court orders or legal process, to the extent permitted and as restricted by law; (b) when disclosure is required to maintain the security and integrity of the Site, or to protect any user’s security or the security of other persons, consistent with applicable laws; (c) when disclosure is directed or consented to by the user who has input the Information; (d) in the event that Character Lab goes through a business transition, such as a merger, divestiture, acquisition, liquidation or sale of all or a portion of its assets, your Information will, in most instances, be part of the assets transferred; or (e) in limited circumstances, Character Lab may disclose your email address in order to comply with laws and regulations, including the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM Act of 2003).

Character Lab will use your Information specifically to: (i) analyze, operate and improve the Site and the services offered thereon; (ii) customize the content You see when you use the Site; (iii) enforce our Terms of Use; (iv) conduct market analysis, traffic flow analysis and related reporting to third parties; and (v) for any other purposes disclosed to you at the time we collect your Information.

Character Lab may post teacher/educator testimonials, in the form of written materials or videos, reflecting a teacher or educator’s individual experiences in using the Site. If a teacher or educator testimonials includes Information, Character Lab will obtain your consent prior to posting such testimonials on the Site.

Character Lab may enable certain features of the Site to allow you to interact with the Site through your accounts on certain third party online services, such as social networking sites (“Social Networking Features”). The Social Networking Features may be hosted by either Character Lab or the third party online service. Accordingly, your use of the Social Networking Features shall be governed by the privacy policy of the entity providing the Social networking Feature.

 

Security Of Information Collected

Your information and the information of individuals provided by you is protected by the login and password you create when registering to use the Site. Please understand that you can help prevent the unauthorized disclosure of Information by choosing and protecting your password appropriately. You can also help prevent unauthorized disclosure by preventing others from using your computer and/or password, and by completely signing off and closing your browser after you have completed accessing the Site.

Character Lab uses commercially reasonable procedures to protect the Information collected through the Site. Please understand that no security system is perfect and, as such, Character Lab does not guarantee the security of the Site, or that your Information won’t be intercepted while being transmitted to the Site. If Character Lab learns of a security systems breach, then it may either post a notice on the Site, or attempt to notify you by email and will take reasonable steps to remedy the breach.

Although the Site contains links to third party websites, Character Lab is not responsible for the privacy policies and/or practices on those third party websites. Where Character Lab has linked you to a third party website you should read the privacy policy stated on that third party website.

 

Termination

You may terminate your account at any time and request that your account be deleted by sending an email to privacy@characterlab.org.

Parents or legal guardians have the right to opt their child(ren) out of any services available on the Site, such as the CGC Application Service, by sending an email to cgc@characterlab.org with the subject line “TERMINATE”. Within 30 days of receiving a request by a parent to opt their child(ren) out of a Site service, Character Lab will remove that student’s name, character reports, any access rights to the Site and any other student-related information from the Site. Character Lab will also inform the student’s educator of the opt-out by the parent upon receiving the opt-out notice from the parent.

Please note that certain Information may remain in the possession of Character Lab after your account has been terminated. Character Lab reserves the right to use your Information in any aggregated data collection after you have terminated your Account, however Character Lab will ensure that the use of such Information will not identify you personally.

 

Questions

If you have any questions concerning this Policy or the Site, please contact Character Lab at privacy@characterlab.org or by mail at 3401 Market Street, Suite 202, Philadelphia, PA 19104.

Updated August 18th, 2017